FAQs


Can I reuse my mask?

Yes, we recommend washing but hang drying your mask between uses. Maximum amount of washes is 30x. We also recommend washing prior to first use.

What are your masks made of?

Our masks are made from polyester and non-woven cotton. Each is tested and verified with Bureau Veritas, the leader in quality certification. They also meet CA Prop 65 requirements and are factory certified for distribution by Costco and Target. V3RY face masks are FDA registered products for non-medical use.

Why are 3 layers of protection better?

Having three layers of fabrics allows for higher filtration and less germs, allergens, and environmental matter to enter your system. The two inner layers are NON-WOVEN soft cotton, and the outer layer is a WATER-RESISTANT polyester - which can reduce the amount of liquid droplets that can enter or leave the mask.

Will the mask fit me?

One size fits most adults. However, they may be too large for toddlers or very young children. See kids sizes for ages 10 and under.

When will I get my order?

Your protection is our primary objective. All orders will ship out within ONE business day via USPS from California, USA. Estimated arrival is between 2-5 business days.

Do you provide USPS tracking?

Yes, our systems will automatically provide you with a tracking number, so you can follow your package until it safely arrives.

Do you accept returns?

Unfortunately with the severity of the current pandemic, we will not be accepting any returns. However, if you experience any issues with your order, please don't hesitate to contact us.

Are these the only colors you have?

What we have listed on the site is what we currently have available, but we'll be adding new colors and patterns in the near future!

Who should not wear a face covering?

Cloth face coverings should not be placed on young children younger than 2 years of age, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the cover without assistance.